Consumer feedback is essential for any company or product to grow and improve. With Alchemy being a platform centered around the user's experience, the importance of this type of feedback does not go unnoticed. Our developers take feedback seriously and constantly consider community input as they build new features within Alchemy.

Leaving feedback on the Alchemy platform is a straightforward process.

Below are some best practices when leaving feedback for the Alchemy team so they can understand and take action on that feedback internally.

Point out specific issues. When leaving feedback, it is essential to be as specific as possible. This will help the Alchemy team understand the issue better and provide a more effective solution. Instead of saying, "This feature could be better," explain what gaps you see in the feature and why.

Explain use-cases. If you encountered an issue while using Alchemy, it is helpful to explain the use-cases that caused friction. For example, if you wish players could roll dice in different ways other than what is currently offered, explain the reason you with the feature was different and feel free to provide useful context around the system and relevant rules.

Offer alternative solutions. While pointing out issues is helpful, offering alternative solutions can be even more beneficial. If you have an idea for how to improve the platform, share it with the team. Your idea may be the key to making the platform better in the future!

Be constructive. We love critical feedback because at the end of the day, it makes Alchemy better for everyone. When leaving this type of feedback, focus on providing feedback that is kind, helpful, and actionable. We are a small but dedicated team looking to make the best tabletop experience for you!